Policy

Policy Terms

Protecting privacy is the most important part of business at CloudCover. Throughout our existence, we have been a trusted custodian of sensitive data. Our customers (“Clients”) rely on that trust. Founded in 2008, we have a responsibility of recognizing and protecting the privacy of our customers’ information. In 2015, CloudCover formalized its first privacy policy to ensure that all customers understand our commitment to protecting their privacy. We are committed to utilizing technology that gives you the safest and most powerful online experience available. We want to assure you that when we ask for Client information, our goal is to improve the business customer relationship and provide solutions you need to grow your business and thrive.

This Site enables the ordering of a large suite of business IT services, including compliance information, cyber-safety data intelligence, cloud services and a host of other cloud​-native applications​ and analytic services designed to help you become risk aware, capable of controlling business information to remain private and protected. The following statements will help you understand how we collect, use, and safeguard the information you provide through our web Sites. As used herein, “CloudCover”, “Services”, “cloudcover.cc”, “we”, “us”, “our” or “ours” refers to the CloudCover organization and its Services and Affiliates.

Additional Service Policies

Terms of Use
Service Policy
Rights and Responsibilities
Service Dispute Policy
Data Privacy Services
Anti-Spam Policy
Acceptable Use Policy
Subpoena Policy
Privacy Policy

General Support Services

CloudCover shall not be responsible for failure or delay of performance if caused by an act of war, hostility, or sabotage, acts of God, electrical, internet, or telecommunication outage that is not caused by us, government restrictions (including the denial or cancellation of any export or other license), or other events beyond our reasonable control.

CloudCover will provide you with phone support at no additional charge for technical questions and issues relating to your use of the Site. You may contact our support services by dialing 651-900-1858. 24 hours a day, 7 days per week or emailing us at support@cloudcover.net. Our mail stop address is CloudCover, 2999 County Road 42 West, Saint Paul, MN 55306-6995.

All sections of our Policy framework by their nature, should, shall survive termination including payment, indemnity and the disclaimers of warranty and limitations of liability.

To Correct, Update, Access, Opt-Out, Request to be Forgotten

We are committed to ensuring that the information we obtain and use about our customers is accurate. You can help us maintain accurate records by updating your Account Profile or by using one of the methods listed below. Our service representatives are trained to answer questions about and give you reasonable access to your personal information in our database.

For General Inquiries: If you have questions regarding this Terms of Use Policy, the practices of our Sites, or your dealings with our Sites, please contact us: support@cloudcover.net

CloudCover
Policy Program Office
3000 County Road 42 West, Suite 310
Saint Paul, MN 55337
E-mail: privacy@cloudcover.net

Phone: +1 (651) 900-1858
Fax: +1 (877) 532-0390

 

General Inquiry:
If you have questions regarding policies or practices concerning our website, please contact: support@cloudcover.net