This Web site enables the ordering of a large suite of business services, including marketing intelligence and analytics, logo design, web design and hosting, email and search engine marketing and other services designed to help your business grow. The following statements will help you understand how we collect, use, and safeguard the information you provide through our Web sites. As used herein, “CloudCover”, “Services”, “cloudcover.cc”, “we”, “us”, “our” or “ours” refers to the CloudCover organization and its Services and Affiliates.
Information Collection & Use
We use the information collected about you to process orders and to provide a more personalized and value-added experience. We may also use your information to communicate with you about products, services, and future promotions. For the purposes of order verification and fraud prevention, we may exchange information about our customers internally within CloudCover and among our affiliates.
The type of information we collect, use, or share may depend on the product or service you have with us. At times, we may request that you voluntarily supply identifying information for purposes such as receiving correspondence, registering on this Web site, making purchases, or participating in online surveys, forums, blogs, chat sessions, market research or contests/sweepstakes. If you elect to participate, we may require you to provide business information, including your name, mailing address, phone number, financial institution information, credit card information, or e-mail address. In certain areas of CloudCover Ltd. Web sites, you may provide employee information such as when adding additional authorized users to your business account and updating contact information. When you submit business information to us, you understand and agree that we may access, store, and use your information.
Based upon the personally identifiable information you provide us, we may send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes. We may send you strictly service-related announcements on rare occasions when it is necessary to do so. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account. If you subscribe to CloudCover, your business information will be de-personalized and aggregated in order to provide subscribers with statistical information to help you make wise marketing decisions as you seek the optimal way to grow your business.
For testimonials, we obtain the customer’s consent prior to posting their name along with their testimonial. We are not responsible for the personally identifiable information you choose to submit through testimonials. Information you provide will be safeguarded according to industry standards for security and confidentiality.
Information Sharing and Your Choices
What are reasons we may share your information?
For customer processing, billing, or transactions support? Yes
Can the customer limit CloudCover business purpose sharing? No, we share data to service only you.
What information does CloudCover share?
For Marketing Purpose: To offer products services to secure your business? No
Does CloudCover Share with our affiliated companies to market to you? Permission ‘Opt In’ only.
Does CloudCover Share with third parties to market to you? No, we do not share to third-parties.
Does CloudCover permit the User’s ‘unique identity‘ to be forgotten? Yes, upon request.
CloudCover may selectively share customer information, including names and mailing addresses, with reputable organizations whose products and services you think may interest you, if the customer information is independently obtained by us (that is, if the information is received from sources other than your financial institution).
You may Opt-In request that your information be shared for new products and service offerings. Or, you may request that your information remain private by selecting, Opt-Out.
We do not share your email address with third parties for them to market their products or services directly to you. However, we may partner with selected companies to offer certain products or services we believe may be of interest to you and your privacy and/or your security on their behalf.
We provide you with the opportunity to Opt-Out of receiving unsolicited marketing as a result of your transaction with us or authorizing us to share your personal information with third parties and other organizations for marketing purposes. If you no longer wish to receive special offers or promotional communications from CloudCover or any third parties, you may edit your Account Profile or follow the unsubscribe instructions included in each communication. You may also express your Opt-Out choices by contacting CloudCover Customer Support Service: firstname.lastname@example.org
We reserve the right to disclose information about you as required by law and when we believe that disclosure is necessary to protect our rights or comply with a judicial proceeding, court order, or legal process served upon us.
We are committed to protecting your business information. Security measures are in place on this Web site to protect against the loss, misuse, and alteration of the information under our control. We offer industry-standard security measures available through your Web browser. When you are on this Web site, the sensitive information you provide such as credit card and financial information is encrypted with secure socket layer (SSL) technology and scrambled en route and decoded once it reaches us. Please remember that e-mail, which is different from the encrypted sessions above, is commonly not secure. Therefore, we ask that you do not send sensitive information such as credit card or account numbers to us via an unsecured e-mail message.
Tracking Activity on our Web site
In order to make your visit to our Web site as productive as possible, we track activity on our website. However, we want you to know that the tracking technology we use does not identify any personal information about you. It cannot retrieve data from your hard drive, pass on computer viruses, or capture any personal information about you, such as your name, address, phone number, or email address. We only know who you are if you tell us.
As is true with most Web sites, we gather certain information automatically when individuals browse our site and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and click-stream data. We use this non-personal information to analyze trends, to administer the site, to track users’ movements around the site, and to gather demographic information about our user base as a whole, in order to improve the functionality of the Web site. We use a third-party tracking service that uses technology to track this non-personally identifiable information about visitors to our site in the aggregate.
Children Visiting our Web Sites
This Web site is intended for use by adults. We do not knowingly collect or use information from children. Should children access this Web site, we are confident that parents will not judge any of the information provided as objectionable for viewing. If you are under 18, you may use this Web site only with the involvement and permission of a parent or guardian.
Other Web Sites Linked to CloudCover’s Web Sites
We are committed to offering the products and services you need to grow and manage your business. We offer services through relationships with third party providers; we may provide links to these third party sites to provide you with convenient access. Please review applicable terms, conditions and privacy policies displayed on the third party provider websites.
In most cases, links to other Web sites are provided solely as pointers to information on topics that may be useful to the users of this Web site. We are not responsible for the content or information practices employed by other Web sites that are linked to or from this Web site.
To Correct/Update/Access/Opt Out/Be Forgotten
We are committed to ensuring that the information we obtain and use about our customers is accurate. You can help us maintain accurate records by updating your Account Profile or by using one of the methods listed below. Our service representatives are trained to answer questions about and give you reasonable access to your personal information in our database.
Privacy Program Office
3000 County Road 42 West, Suite 310
Saint Paul, MN 55337
Phone: +1 (651) 900-1858
Fax: +1 (877) 532-0390